NUGEN’s reassurance


NUGEN's reassurance

March 19, 2020

We know that this is a stressful time, but we also appreciate that many of our customers must continue working, and that many of you rely on the service that we provide.


Luckily, the full NUGEN team can work remotely, so we don't predict any reduction in customer support. The phones will be answered as normal, and you can still reach us by emailing


We understand that many of our customers are also unexpectedly having to work remotely, so we are offering additional temporary licenses for plug-ins which you already own but can’t currently access.


Owners of iLok licenses can access temporary 2-month licenses for a number of our products* from their My Licenses page. Additionally, our Challenge Response license codes will now allow one additional authorisation.


Thank you for supporting NUGEN Audio. Please feel free to contact if you have any queries or concerns.


*Currently available for Halo Downmix, Halo Upmix, ISL, LM-Correct and VisLM.

Newsletter sign-up
Enter your email address for NUGEN Audio product news, offers, tips and interviews

More like this

Share this

Exact matches only
Search in title
Search in content
Search in posts
Search in pages
Filter by Categories
News Blocks
User Story Blocks

Copyright 2023 NUGEN Audio

About Us | Contact | Terms & Conditions | Privacy Policy | Cookies

By clicking "Accept All Cookies" you agree to the storage of further first- and third-party cookies to analyse site usage and assist in our marketing efforts.

You can choose to allow optional cookies via "Cookie Settings". For more information see the NUGEN Audio privacy policy.